Nivarexus values your privacy while you browse our selection of ice bath tubs. This document explains how we manage your personal details to ensure we follow the Personal Data Protection Act (PDPA) of Singapore and other local rules .
We also align our practices with the Spam Control Act to ensure your inbox remains clutter-free and the Cybersecurity Act to protect our digital infrastructure. We use this data to provide a smooth experience on our site and to communicate with you effectively.
Q: What Information Is Collected?
When you visit our site or place an order, we collect specific details to help us serve you. This includes your full name, your delivery address, and your email address. We also collect your phone number so we can update you on your order status.
Aside from the details you provide directly, our website automatically gathers functional data. This includes your IP address, the type of web browser you use, and the pages you visit on our platform. We use cookies which are small files saved on your device to remember your preferences and understand how you interact with our content. This helps us make our website easier to navigate for every visitor in Singapore.
Q: How Is My Data Used for Ads?
We work with external partners like Google to show you relevant content based on your interests. These partners use cookies to track your activity across different websites. This allows us to display advertisements for our ice bath tubs that might interest you specifically.
You have full control over how your data is used for these purposes. You can visit your Google Ad Settings to manage the types of ads you see. Additionally, many web browsers allow you to block or delete cookies entirely through the settings menu.
Rest assured, we do not sell your personal data to outside companies for their own marketing. We only use these tools to improve how we reach our audience and to provide a better browsing experience.
Q: Is My Data Safe?
Protecting your information is a major priority for our team. We use secure servers and industry standard encryption methods to keep your details private. Only authorized staff members who need the information to perform their jobs have access to your data.
We follow the guidelines set by the PDPA to ensure that your data is handled with accountability. This means we only keep your information for as long as it is necessary to fulfill the purposes we mentioned or to meet legal requirements.
While no online platform can be completely secure, we implement physical and digital safeguards to prevent unauthorized access or disclosure. We regularly review our security steps to keep up with new safety standards.
Q: Who Do I Contact?
If you have questions about how we use your data, or if you wish to access or correct the information we have on file, please reach out to our team. We are committed to transparency and will respond to your inquiries as quickly as possible.
You can contact our data representative at: Email: contact@nivarexus.com
Our team is available to assist you during our standard operational hours, Monday through Friday, from 9:00 AM to 6:00 PM Singapore Time .
We aim to address all requests within a reasonable timeframe, ensuring that your rights under Singapore law are fully respected.
By using our website, you agree to the practices described here. If we update this policy, we will post the changes directly on this page to keep you informed.